4. How do I track my order?


Once your order is shipped, you will receive an email and in-app notification with a tracking link.
 To track your order:

  • Go to "My Orders" in the app.

  • Select the order you want to track.

  • Click on "Track Order" to view real-time updates.


5. What are the payment options available?


We offer multiple secure payment options, including:


  • UPI (Google Pay, PhonePe, Paytm, etc.)


  • Credit/Debit Cards


  • Net Banking


  • Wallets

  • Cash on Delivery (COD) – Available for select locations.


6. How long does delivery take?


Delivery times vary depending on your location:

  • Metro cities: 5–7 business days

  • Other locations: 7–10 business days

  • Express delivery (where available): 2–4 business days


7. How do I cancel my order?


You can cancel your order before it is shipped by going to:
 My Orders > Select Order > Cancel.
For shipped orders, cancellation may not be possible. Please contact our support team.


8. Can I return or exchange a product?


Yes, we have an easy return/exchange policy. Products can be returned or exchanged within 7 days of delivery, provided they are unused and in original packaging.
Refer to our Return & Refund Policy for full details.


9. Do you offer international shipping?


Currently, we do not ship internationally. We only deliver within India. Stay tuned for updates.


10. How can I contact customer support?


For any issues, you can reach us through:

  • Email: [Insert Email]

  • Phone: [Insert Phone Number]
    .


11. Is my payment information safe?


Yes, we use industry-standard encryption and trusted payment gateways to ensure your data and transactions are 100% secure.


12. Do you have offers or discounts?


Yes! We frequently run special offers and discounts. Check the "Offers" section in the app or subscribe to our newsletter to stay updated.